The Pools Cookie Policy
1. Our Use of Cookies
1.1 Welcome to www.thepools.com (“Site”). Our website may use cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site. Here you will find information on what cookies may be set when you visit our Site and the purposes for which we use those cookies. The Site is owned and operated by The Football Pools Limited (company number 10573569) (‘we’, ‘our’, ‘us’ as applicable). For further detailed information about this Site, please click here to see our Privacy Policy
1.2 By continuing to use this Site, you are agreeing to our use of cookies in the manner described in this policy.
1.3 This policy will be effective from 21 December 2018.
2. What Are Cookies?
2.1 A cookie is a small data file that is placed on your browser or the hardware of your computer or other device to allow a website to recognise you as a user when you return to the website, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.
2.2 Cookies are an extremely common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:
2.2.1 Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site.
2.2.2 Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
2.2.3 Functionality cookies. These are used to recognise you when you return to our Site and to embed functionality from third party services. This enables us to personalise our content for you, greet you by name, remember your preferences and to integrate useful services provided by third party providers into our Site.
2.2.4 Advertising cookies. These cookies record your visit to our Site, the pages you have visited on our Site and others and the links you have followed. We will use this information to make the advertising displayed to you more relevant to your interests. We may also share this information with third parties for this purpose.
2.3 This Cookie Policy gives you information on the specific cookies used on this Site.
3. Agreeing to the Terms and Conditions
3.1 By using and/or visiting the Website or by opening an Account with us you agree to enter into an agreement with us as set out in the General Terms and Conditions.
3.2 In addition, where you play a game, enter into a bet or otherwise use the Services you agree to be bound by the terms and conditions applicable to such Services and those terms will also be incorporated into the General Terms and Conditions.
3.3 Please note that the terms and conditions for specific Services shall prevail in the event of any conflict between the terms and conditions applicable to such specific Services and the General Terms and Conditions.
4. How to Control and Delete Cookies
4.1 When you accessed the Site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice. If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site, you are agreeing to the use of such cookies and tracking technology.
4.2 If you wish to restrict or block the cookies which are set by this Site (or, indeed, on any other site) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at https://www.youronlinechoices.com/uk/your-ad-choices.
4.3 Alternatively, you may wish to visit https://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
4.4 Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.
5. Main Cookies Used by us on Our Site
5.1 A list of the main cookies used by us on this Site together with details about what each is used for can be provided to you on request.
6. Third Party Cookies
6.1 We also use and work with a number of third party suppliers and partners who set or read cookies on this Site. We do not have any control over these cookies. Whilst we can provide a summary of the third party cookies used you should also check the relevant third party’s privacy policy for more information about how these cookies are used.
6.2 The third party cookies used in connection with this Site include:
6.2.1 Analytics cookies. We use cookies to help us collect information that allows us to analyse web traffic to our Site. The information collected via the cookies, which is anonymous, is sent to a third party that operates analytics tools which we use to analyse the information collected and improve the Site’s performance.
6.2.2 Social media cookies/plugins. We include a variety of social media features on the pages of the Site that record your interactions with those features with your accounts with various social networking sites (e.g. Facebook and Google+ buttons). For these to work, the social networking site will set/read cookies through our Site to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
6.2.3 Embedded third party content. Some of the content on our Site (e.g. maps or videos) is provided by online services operated by third parties. When you visit a page containing content from one of these services, a cookie may be set by the relevant third party.
6.2.4 Advertising cookies. We also use and work with a number of third party suppliers and partners who set cookies on this Site in order to deliver advertising to you. If you would like more information about the cookies used by these organisations or would like to access a tool which you can use to disable them, please visit the Your Online Choices site at https://www.youronlinechoices.com/uk/your-ad-choices or click on the AdChoices logo that you will see in the corner of advertisements that carry behavioural targeting cookies.
7. Changes
7.1 We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. We recommend you regularly check for changes and review this policy whenever you visit our Site. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.
8. Contact Us
8.1 If you have any questions or concerns about cookies or your privacy when using this Site, please contact us as follows:
By post at The Pools, Walton House, 55 Charnock Road, Liverpool, L67 1AA
By telephone on 0800 093 3013
By email at [email protected]
